USAA, a financial services company catering to the U.S. military and their families, is renowned for customer service and innovation.
Recognized as a top employer of remote workers, USAA offers flexible opportunities globally. Whether you’re exploring remote work at USAA or already an employee seeking insights, this article covers key aspects:
- USAA’s existence
- Membership eligibility
- Employee relations
- Compensation details
- Payday schedule
- Benefits packages
- Remote work tools
- Career guidance
- Employee testimonials
Gain a comprehensive understanding of USAA, evaluate its merits as an employer, and determine if remote jobs align with your goals.
Does USAA still exist?
Curious about USAA’s existence? Rest assured, it’s not only alive but thriving.
Established in 1922 by U.S. Army officers with a vision for a mutual insurance company, USAA has evolved into a powerhouse serving over 13 million members.
Boasting a team of 35,000, including 10,000 remote workers, it remains true to its military roots.
Headquartered in San Antonio, Texas, USAA’s influence extends nationwide with offices and branches.
It’s not just surviving; it’s excelling as a Fortune 500 company and globally admired entity.
Whether serving members across the U.S. or supporting remote workers, USAA continues to uphold its legacy of excellence and innovation in the financial services sector.
Can anyone join USAA?
The next question you may have is whether you can join USAA or not. The answer is it depends. USAA membership is open to anyone who is serving or has served in the U.S. military, as well as their spouses and children.
USAA membership is also open to cadets and midshipmen at U.S. service academies, ROTC programs, and officer candidate schools.
If you are eligible for USAA membership, you can enjoy a range of benefits, such as competitive rates, discounts, rewards, and personalized service.
You can also access USAA’s products and services, such as banking, insurance, investment, and retirement.
However, if you are not eligible for USAA membership, you can still work for USAA remotely. It does not require its employees to be members or have a military affiliation.
USAA hires people from diverse backgrounds and experiences, who share its values and mission. USAA also provides its employees with training, development, and support to help them succeed in their roles.
Caption; Freepik
What is the employee relation of USAA?
Wondering about USAA’s employee relations? It’s marked by strength, positivity, and a foundation of trust, respect, and collaboration.
USAA places paramount importance on its employees, considering them its greatest asset.
A culture of excellence, innovation, and service is cultivated, and recognition for performance, contributions, and achievements is a cornerstone.
Competitive compensation, comprehensive benefits, and ample career opportunities underscore USAA’s commitment to its employees.
Prioritizing well-being, work-life balance, and professional growth, USAA ensures its workforce thrives both personally and professionally.
It’s not just a workplace; it’s an environment fostering positive relationships and empowering employees to excel.
How much is USAA paying?
Curious about USAA remote job salaries? Rest assured, USAA ensures fair and competitive compensation, tailored to skills, experience, and location.
Remote roles span diverse functions and levels, including customer service, sales, claims, IT, finance, marketing, and management.
According to Glassdoor, the average salary for USAA remote positions hovers around $64,000 annually, with a range spanning $31,000 to $130,000.
Keep in mind, actual salaries may vary based on specific roles, qualifications, and responsibilities. USAA prioritizes equitable pay for remote workers, acknowledging the individual contributions and expertise each team member brings to the table.
Which day is USAA get paid?
Eager to know when USAA remote workers receive their pay? USAA follows a biweekly payment schedule, with paydays falling on every other Friday.
Remote workers at USAA enjoy flexibility in payment methods, opting for either direct deposit or receiving a paper check.
To enhance convenience, the USAA employee portal facilitates easy online access to pay stubs and tax forms, ensuring a streamlined and accessible experience.
This regular and transparent pay cycle reflects USAA’s commitment to providing its remote workforce with timely and reliable compensation, contributing to a positive and employee-friendly work environment.
Benefits packages
The next topic you may want to know more about is the benefits packages or what are the perks and advantages of working for USAA remotely.
The answer is USAA offers its remote workers a generous and comprehensive benefits package, that includes the following:
- Health and wellness benefits, such as medical, dental, vision, life, and disability insurance, health savings account, wellness program, and employee assistance program.
- Financial and retirement benefits, such as 401(k) plan, pension plan, stock purchase plan, bonus plan, and tuition reimbursement.
- Work-life and family benefits, such as paid time off, holidays, parental leave, adoption assistance, childcare assistance, and eldercare assistance.
- Professional and personal benefits, such as career development, mentoring, coaching, recognition, awards, and discounts.
Remote work software
The next topic you may want to know more about is the remote work software or what are the tools and technologies that USAA remote workers use to communicate and collaborate.
The answer is USAA provides its remote workers with the necessary hardware and software to perform their duties and tasks effectively and efficiently.
USAA remote workers use the following remote work software:
- Microsoft Office 365, which includes Word, Excel, PowerPoint, Outlook, OneNote, Teams, SharePoint, and OneDrive.
- Cisco Webex, which is a video conferencing and online meeting platform.
- Salesforce, which is a customer relationship management and sales automation platform.
- ServiceNow, which is a cloud-based platform that provides IT service management, IT operations management, and IT business management solutions.
- VPN, which is a virtual private network that allows remote workers to access USAA’s network and resources securely.
Career advice
The next topic you may want to know more about is the career advice or what are the tips and strategies that USAA remote workers can use to advance and grow in their careers.
The answer is USAA offers its remote workers various opportunities and resources to enhance their skills, knowledge, and competencies. USAA remote workers can use the following career advice:
- Set clear and realistic goals, and track your progress and achievements.
- Seek feedback and guidance from your manager, mentor, coach, and peers.
- Take advantage of the training, development, and education programs that USAA offers.
- Explore different roles, functions, and projects that interest you and align with your career aspirations.
- Network and build relationships with other USAA employees, members, and partners.
- Showcase your work and accomplishments, and celebrate your successes.
Contact information
| Contact Information | Details |
|---|---|
| Phone Number | Call 1-800-531-8722 or 210-531-8722 for main customer service, inquiries about USAA remote jobs, and specific departments (24/7 availability). |
| Address | Write to USAA at 9800 Fredericksburg Road, San Antonio, TX 78288 for mail correspondence, including resumes and feedback. |
| Customer Service Contact | Connect with USAA customer service online through their website or mobile app for chat, secure messaging, call back requests, and account management (various services available). |
| Policy Details | Explore USAA remote job policies on the USAA careers website, including job descriptions outlining responsibilities, qualifications, and benefits. |
| Email Address | Email jobs@usaa.com for USAA careers inquiries, application submissions, updates, and questions (useful for follow-ups and information requests). |
| Fax Number | Fax documents related to USAA remote jobs to 1-800-531-8669 or 210-498-1271, including proof of eligibility (military ID, DD214, etc.). |
| Operating Hours | Reach USAA careers Monday to Friday, 8 a.m. to 5 p.m. CT, suitable for calling, emailing, or faxing regarding USAA remote jobs, interviews, and virtual events. |